We do have testing every year on finance rules and regulations, and courses on an online university we have to take. Customer Service End of Lease Support Website Support. I have learned a lot about the legalities of auto contracts, calculating contracts, both lease and retail, plan parameters, working with customers and solving problems, and state guidelines. I have heard them talk to people that are not on same level as them about other employees, show stats, and other confidential information. (this depends on your supervisor I believe) I have had 8 supervisors in the 7 yrs I have worked there, managers are rotated out every year or two and supervisors about every year.Ītmosphere is very tense, and a few of the leads (under supervisor level) are unprofessional.
No leeway in your schedule, can't come in early to make up time if you have appt, and can't stay late either. Thoughts on how I can get Nissan to comply with the terms of my lease I’ve toyed with the idea of just paying it under protest and filing a small claims case, but that’s a lot of trouble for a few hundred dollars. Below, youll find all the ways you can get in touch with our Customer Support Teams. As always, youre certainly welcome to pay us a visit or contact us. Nissan Finance customer service was not helpful. They have stopped all this in the past few years and focus ONLY on getting the numbers out and adherence to schedule, if you have to leave your desk to go to the bathroom, fax something, leave for lunch late because your on call and its less than 15 minutes, this goes against your adherence. Read through it to see what you can expect from our comprehensive auto finance services. If you have financed your vehicle through Nissan Financial Services, you can submit a request for support through our. When I first started at Nissan it was a nice atmosphere to work, they had fun stuff going on and took us to employee days, had customer service week, a nice off site Christmas Party.
#Nissan finance customer services professional#
If you have anything come up in your life that requires attention, don't work at Nissan. Its frequently down, difficult to use, misleading/unclear, you cant download your statements in a professional format.
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